Email This Print ThisUnitholders' Communication and Investor Relations Policy

1. Purpose
1.1 As the manager of CapitaLand Mall Trust (“CMT”), CapitaLand Mall Trust Management Limited (the “Manager”) is committed to keeping both individual and institutional unitholders of CMT (collectively, “Unitholders”) well informed of all major developments affecting the state of affairs of CMT.
   
1.2 The aim of this Policy is to ensure that Unitholders and the investment community are provided with timely and equal access to balanced and understandable information about CMT (including its strategies, businesses, financial performance, governance and material developments) to enable Unitholders to exercise their rights in an informed manner and to allow Unitholders and the investment community to engage actively with the Manager.
   
1.3 In this Policy, references to the investment community include CMT’s potential investors as well as analysts reporting and analysing CMT’s performance.
2. General Policy
2.1 At all times, the Manager is committed to making announcements and distributing other corporate communications materials* in accordance with the Listing Manual of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and the Singapore Code of Corporate Governance 2012 issued by the Monetary Authority of Singapore.
   
2.2 All announcements issued via SGXNET shall be made available on CMT’s own corporate website.
   
2.3 This Policy is subject to regular review by the board of directors of the Manager (the “Board”) to ensure its effectiveness. Updates and amendments (as appropriate) will be made to reflect current best practices in communications with Unitholders and the investment community.
 
3. Communications Principles
3.1 The Manager strives to provide accurate, balanced and transparent information to its Unitholders and the investment community quickly and in a timely manner.
   
3.2 The Manager will use clear and plain language in communication with Unitholders and the investment community.
   
3.3 The Manager endeavours to provide a consistent level of disclosure on both positive and negative issues.
   
3.4 The Manager will communicate only through its designated spokespersons.
   
3.5 The Manager usually does not comment on rumours. If rumours have or are likely to have a strong impact on CMT’s share price, the Manager will make appropriate announcements on SGX-ST, so as to avoid unnecessary speculation in CMT’s securities.
   
3.6 The Manager observes a ‘blackout period’ of two weeks prior to the announcement of CMT’s quarterly results and four weeks prior to the announcement of its full-year results. During this period, the Manager does not comment on industry outlook, CMT’s operational performance and financial results, unless such information has already been publicly disclosed.
 
4. Communication Channels
4.1 The Manager actively engages Unitholders and the investment community via:
  1. media and analysts' briefings, with 'live' webcasts available for viewing on CMT's corporate website;
  2. one-on-one/group meetings or conference calls, investor luncheons, local/overseas roadshows and conferences;
  3. mall visits;
  4. annual reports;
  5. press releases on major developments;
  6. notices of, and explanatory notes for, annual general meetings ("AGMs") and extraordinary general meetings ("EGMs"); and
  7. its corporate website (www.cmt.com.sg).

Investors Communication

4.2 The Manager meets with investors and analysts at appropriate times and participates in investor roadshows, and sector conferences throughout the year.
   
4.3 Upon the release of CMT’s half-year and full-year financial results, the Manager will hold media and analysts’ briefings. ‘Live’ webcasts of the briefings are recorded and archived on CMT’s corporate website within a reasonable time after the relevant briefing.

Unitholders Meetings

4.4 CMT’s AGMs are the principal communication channels with Unitholders and forums for Unitholders’ participation.
   
4.5 All Unitholders are sent a copy of the Manager’s annual report in a CD format prior to the AGM. Hard copies of the annual report are available upon request from Unitholders.
   
4.6 As and when an EGM of Unitholders is to be held, each Unitholder will be sent a copy of a circular which contains details of the matters to be proposed for Unitholders’ consideration and approval.
   
4.7 Notices for the general meetings setting out all items of business to be transacted at the general meeting, are also announced via SGXNET.
   
4.8 Members of the Board, the Manager’s senior management and the external auditors of the Manager are in attendance at such general meetings, and Unitholders are given the opportunity to air their views and ask questions regarding the matters to be tabled at the general meetings. A Unitholder is allowed to appoint more than one proxy to attend and vote at the general meetings in his/her stead.
   
4.9 The Manager supports voting by poll at all CMT’s general meetings and the poll results are posted on SGX-ST on the same day of each Unitholders’ meeting. The chairman of the general meeting, with the assistance of the Manager’s staff and service providers engaged by the Manager, will brief Unitholders to familiarise them with the detailed procedures involved in conducting a poll.
   
4.10 The Manager will prepare minutes of general meetings and make these minutes available to Unitholders upon their request.

Corporate Website

4.11 The Manager maintains CMT’s corporate website (www.cmt.com.sg). Information relating to CMT’s business developments and operations, financial reports, announcements, press releases and other information are posted on its website. Both current information and archives of previously released information including presentation slides and announcements can be found under the ‘Investor Relations’ section of the corporate website.
5. Manager Contacts
5.1 Unitholders can contact our Unitholder Registrar at the following address:

Boardroom Corporate & Advisory Services Pte. Ltd.,
50 Raffles Place, #32-01 Singapore Land Tower,
Singapore 048623
Telephone: (65) 6536 5355
Fax: (65) 6536 1360
   
5.2 Unitholders and the investment community can contact CMT’s investor relations team by telephone at (65) 6713 2888, or by fax at (65) 6713 2999 or by email at ask-us@cmt.com.sg.
   
* other corporate communication materials” refers to any document issued or to be issued by the Manager for the information or action of Unitholders, including, but not limited to, the annual report, a notice of meeting, a circular or a proxy form.